LEGAL & COMPLIANCE
Ensuring transparency, integrity, and accountability in every stitch.
Company Registration
Stitch Away Ltd — Registered in England & Wales.
Company No.: 16746502
Registered Office: Sherborne, Dorset,United Kingdom
Trading Status: UK-managed garment manufacturer with production in Karachi, Pakistan.
We conduct all UK communications and contracts under UK law.
Quotations
Valid for 14 days unless stated otherwise.
Sampling & Production
Timelines given in good faith; may vary with courier lead-times, order volume, and client approvals.
Ownership & Risk
Title passes on full payment. Risk transfers on dispatch per contract terms.
Specifications & Pricing
May be adjusted if raw-material or logistics costs change; we notify you in advance.
Governing Law
England & Wales. Exclusive jurisdiction of English courts.
Complaints & Escalation
Raise issues via info@stitchaway.co.uk
We aim to resolve within 10 working days. If you’re a consumer (not our usual B2B client), we’ll inform you of a suitable ADR entity if we cannot resolve a complaint.
IP & Confidentiality
Client patterns, tech packs, and brand assets remain the client’s IP and are handled in confidence.
Privacy Notice (UK GDPR & Data Protection Act 2018 — Summary)
Controller:
Stitch Away Ltd, London, United Kingdom Contact: info@stitchaway.co.uk
Data We Collect:
Contact details (name, email, phone number, company name) Company and project information (e.g., specifications, requirements, communications) Website form submissions Limited analytics and cookie data (non-identifiable usage data)
Purposes & Lawful Bases:
Responding to enquiries / providing quotations — Legitimate interests / Contract Performing contracts and order administration — Contract Basic service updates and account communications — Legitimate interests Marketing to business contacts — Consent (where required) / Legitimate interests (B2B)
Recipients & International Transfers:
We primarily use secure UK- and EU-based service providers. Some data processing may occur outside the UK (for example, in Pakistan), but only where appropriate data protection safeguards are in place.
Data Retention:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, tax, and accounting obligations. After that, data is securely deleted or anonymised.
Your Rights:
You have the right to Access your personal data Request correction (rectification) or deletion (erasure) Restrict or object to processing Request data portability Withdraw consent at any time (where processing is based on consent) If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Cookies & Similar Technologies
We use essential cookies for site functionality and (optionally) analytics to improve performance. Non-essential cookies will only run with your consent via our cookie banner.
Trading Disclosures (UK Companies Act Compliance)
In accordance with the Companies (Trading Disclosures) Regulations 2008, Stitch Away Ltd ensures that all required company information is clearly displayed on its website, emails, invoices, and other business correspondence.
Registered Details:
Company Name: Stitch Away Ltd
Company Number: 16746502
Registered Office: Sherborne, Dorset, United Kingdom
These disclosures meet UK legal obligations for limited companies to display their registered name, number, and office address on all official communications and trading platforms.
Reference:
Accessibility Statement
Stitch Away Ltd is committed to ensuring our website is accessible and usable by everyone. We are actively working toward compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
If you experience any difficulty accessing content on this website, please contact us at info@stitchaway.co.uk
with “Accessibility” in the subject line, and we will make reasonable adjustments to assist you.
While the Equality Act 2010 primarily applies to accessibility obligations in the United Kingdom, we also follow public-sector accessibility best practices to ensure inclusive and equitable digital access for all users.
Reference:
Ethical Commitment
At Stitch Away Ltd, we believe that good business starts with responsibility — to our people, our partners, and our communities.
Fair Work
We provide safe workplaces, fair pay, and equal skills training opportunities for men and women of all ages. Our goal is to empower individuals through sustainable employment and long-term growth.
Supply Chain Responsibility
We expect all suppliers and subcontractors to comply with lawful, ethical, and transparent labour standards, including fair wages, safe conditions, and the prohibition of child or forced labour.
Modern Slavery
Although Stitch Away Ltd is not legally required to publish a Modern Slavery Statement under current UK thresholds, we strongly oppose all forms of forced, bonded, or exploitative labour and will take immediate action on any credible concern raised.
Anti-Bribery Statement
Stitch Away Ltd maintains a zero-tolerance approach to bribery and corruption in all its forms. We comply with the UK Bribery Act 2010 and expect the same high standards from everyone we work with — including employees, suppliers, and business partners.
We do not permit any form of bribery, facilitation payment, or improper influence in our business activities.
All staff and partners are required to report any suspected breach immediately to company management.
Contact (Legal & Data)
Email: info@stitchaway.co.uk | Postal: Sherborne, Dorset,United Kingdom