Stitch Away Ltd
Legal & Compliance
Clear information about our company, business terms, privacy, data protection and website compliance.
Company Registration
Stitch Away Ltd is registered in England & Wales. Our UK company handles communications, quotations, contracts and payments with our customers.
Kingdom DT9 4LD
Trading status: UK-managed garment manufacturer with production in Karachi, Pakistan.
We conduct UK communications and contracts through Stitch Away Ltd.
Quotations
Quotations are valid for 14 days unless otherwise stated in the quotation.
Sampling & Production
Timelines are given in good faith and may vary depending on courier lead-times, order volume and client approvals.
Ownership & Risk
Title passes on full payment. Risk transfers on dispatch in accordance with the applicable contract terms.
Specifications & Pricing
Specifications and pricing may be adjusted if raw-material or logistics costs change. Where applicable, we will notify you in advance.
Governing Law
Our contracts are governed by the laws of England & Wales, with the applicable jurisdiction being the courts of England and Wales.
Complaints & Escalation
If you have a concern about an order or service, please contact us at info@stitchaway.co.uk .
We aim to resolve complaints within 10 working days. If you are a consumer rather than our usual B2B client, we will provide information about a suitable ADR entity where applicable.
Intellectual Property & Confidentiality
Client patterns, tech packs, designs and brand assets remain the client's intellectual property unless otherwise agreed in writing.
Information supplied to us for the purpose of developing and producing garments is handled in confidence and used for the relevant business requirements.
Privacy Notice
This section provides a summary of how Stitch Away Ltd handles personal information in connection with its website and business activities.
Data Controller
Stitch Away Ltd
Sherborne, Dorset United Kingdom DT9 4LD
Email:
info@stitchaway.co.uk
Data We Collect
Depending on how you interact with us, we may collect:
- Name, email address and telephone number
- Company name and business contact information
- Garment specifications, requirements and project information
- Communications and website enquiry submissions
- Limited analytics and cookie information
How We Use Information
We may use information to respond to enquiries, prepare quotations, communicate about projects, administer orders and contracts, maintain business records and operate and improve our website.
Lawful Bases
Depending on the circumstances, processing may be based on legitimate interests, performance of a contract, compliance with legal obligations or consent where consent is required.
International Data Processing
We primarily use secure service providers in the UK and Europe. Some processing may take place outside the UK, including in connection with our production operations in Pakistan. Where applicable, appropriate data protection safeguards are used.
Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal, tax and accounting requirements. Information is securely deleted or anonymised when it is no longer required.
Your Rights
Subject to applicable law, you may have rights to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
If you have concerns about how your personal data is handled, you can contact us first using the details below. You may also have the right to complain to the UK's Information Commissioner's Office (ICO).
Cookies & Similar Technologies
Our website may use essential cookies and similar technologies required for website functionality.
Where analytics or other non-essential cookies are used, they should only operate where the appropriate consent has been provided through the website's cookie controls.
Cookie settings and available choices may depend on the technologies currently used on the website.
Trading Disclosures
Stitch Away Ltd displays its registered company name, company number and registered-office information as part of its business and website disclosures. The company is registered in England & Wales under company number 16746502.
Registered Details
Kingdom DT9 4LD
Accessibility Statement
Stitch Away Ltd aims to make its website accessible and usable for as many people as possible.
We are working towards good accessibility practices, including clear content, readable typography, appropriate contrast and responsive layouts.
If you experience difficulty accessing any content on this website, please contact us at info@stitchaway.co.uk with “Accessibility” in the subject line. We will consider reasonable adjustments where appropriate.
Ethical Commitment
We expect the businesses and suppliers we work with to operate lawfully and responsibly.
Fair Work
We aim to provide safe working environments, fair treatment and opportunities for skills development.
Supply Chain Responsibility
We expect suppliers and subcontractors to comply with applicable labour standards, including requirements relating to lawful employment, safe working conditions and the prohibition of child or forced labour.
Modern Slavery
Stitch Away Ltd opposes forced, bonded and exploitative labour. Any credible concern relating to modern slavery or exploitation should be reported to company management for investigation.
Anti-Bribery Statement
Stitch Away Ltd does not permit bribery, improper payments or improper influence in connection with its business activities.
Employees, suppliers and business partners are expected to comply with applicable anti-bribery requirements and to raise concerns about suspected improper conduct with company management.
Contact — Legal & Data
For legal, privacy or data-protection enquiries, please contact us:
Email: info@stitchaway.co.uk
UK Office: Sherborne, Dorset United Kingdom DT9 4LD
Production: Karachi, Pakistan